Author Archives: Ed Bodie

About Ed Bodie

Bodie is the manager of Retail Services for Santee Cooper. He supervises the customer service operations, including the retail offices and the customer care center. Being “easy to do business with” is a strong focus for Ed and Retail Services for both residential and business customers. Ed has worked in both customer service and information technology for over 30 years and is looking for innovative ideas to continuously improve Santee Cooper’s customer service levels and accessibility through technology.

Are you ready?

Posted on April 18, 2012 by Ed Bodie

Santee Cooper staff members have just completed our annual review of what we formally call the “Emergency Action Plan for Power System Disasters.”  This is one of those binders loaded with procedures that you hope you never have to use.  … Continue reading →

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Is turning off the lights really that important?

Posted on March 7, 2012 by Ed Bodie

Growing up, my mother was constantly telling us to turn off the lights. I can hear her now – “When you leave the room, turn off the lights.”  So, as a questioning adult now, I wonder, is turning off the … Continue reading →

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Have you checked on your Heat Pump lately?

Posted on January 25, 2012 by Ed Bodie

The milder weather has definitely been nice the last few months, with average electric bills being much lower than the last two years. When you compare the heating degrees required for December 2011 to December 2010, there was half as … Continue reading →

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When Your Street Light Is On the Blink

Posted on December 14, 2011 by Ed Bodie

Street lights are vital to our everyday lives, lighting the way for drivers and pedestrians. With approximately 58,000 streetlights across the Santee Cooper system, we appreciate your help in identifying lights that are malfunctioning or in need of repair. The sooner … Continue reading →

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An easy way to monitor your electric usage

Posted on November 2, 2011 by Ed Bodie

Santee Cooper reads your electric meter once a month to determine how much electricity you have used.  You, too, can read your meter on a regular basis. By seeing how much electricity you use regularly, you can find ways to … Continue reading →

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Introducing Storm Center

Posted on September 21, 2011 by Ed Bodie

On a Friday night a few weeks ago, I had the privilege of spending the night in our Customer Care Center as Hurricane Irene made her way up the coast. We had planned for the storm and were ready with … Continue reading →

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The Excellent Service You Deserve — Guaranteed

Posted on August 10, 2011 by Ed Bodie

At Santee Cooper, we have always been committed to efficient and courteous customer service. We not only promise to deliver the service you want — we guarantee it. If we fail to satisfy you in any of the following areas, … Continue reading →

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Reducing Energy Use (Now That It’s Hot)

Posted on June 29, 2011 by Ed Bodie

I was going to write my blog this month on “What to do before it gets too hot.” Unfortunately, the hot weather came fast and furious. It seems the heat really started early this year, and the lack of rain … Continue reading →

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Hurricane Season at Santee Cooper

Posted on May 18, 2011 by Ed Bodie

Santee Cooper’s Operations and Customer Service departments are always prepared to react to and handle outages at a moment’s notice. As you can imagine, hurricane season requires some special preparation and with the 2011 hurricane season beginning June 1, Santee … Continue reading →

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