Category Archives: Customer Care

Outsmart scammers and thieves

We’ve all been too trusting at one time or another. I know I have, and it has resulted in my occasional embarrassment. If that’s the worst of it, though, I’m OK with that. Others who have trusted people, however, have … Continue reading

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Introducing Current from Santee Cooper

At Santee Cooper, we strive to keep our customers in touch with energy conservation and savings tips on how to be more energy efficient. A new way we accomplish this is by giving you tips and tidbits in our new … Continue reading

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Keeping pace with South Carolina’s growth

You may have seen the story this month in Charleston’s daily newspaper about recently released Census Bureau figures. These figures show pretty dramatic population growth in the tri-county area of Berkeley, Charleston and Dorchester counties. According to the Census, from … Continue reading

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Our Garden City Office Gets a Makeover

Serving Surfside Beach, Garden City Beach and Murrells Inlet, Santee Cooper’s Garden City retail office near Inlet Square Mall has been a staple on the south end of the Grand Strand for decades. If you’ve been to the office lately, … Continue reading

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Survey says…

It’s awards season — that time of year when professionals in the film and music industries gather to honor each other with accolades and statuettes. And while we might not be up for any awards in the traditional sense, Santee … Continue reading

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Close the door on Old Man Winter

Each year, I put most of my warm weather clothes in my spare bedroom’s closet and put things like sweaters, blazers and boots back into my closet. My wardrobe and I are now ready for the cooler weather that awaits … Continue reading

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Check out the convenience of Draft Billing

We’ve received many emails, Customer Chat sessions and suggestions from our customers asking about Draft Billing. Because of the convenience of this payment option, I’m trying to make sure all of our customers are aware they can take advantage of … Continue reading

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Oh yes you can!

Americans are inundated with an endless parade of surveys, polls and studies, even when it’s not an election year. Being in the electric utility biz, here’s a survey that caught my eye last month from the Shelton Group out of … Continue reading

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Talking turkey

OK, it’s time to talk turkey. I’m not going to beat around the bush, so let me give it to you straight: Although delicious, all of that holiday cooking could be costing you energy. And when energy is wasted, your … Continue reading

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Getting the Garden State Back Online

Chances are you’ve recently seen friends on Facebook posting about the things they’re thankful for. The sentiment is to post one thing you’re thankful for each day in November. Although I haven’t participated on Facebook, I want to share with … Continue reading

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Knowledge is power

At Santee Cooper, we have a strong and longstanding commitment to environmental stewardship. We were the first utility in South Carolina to deliver renewable power to customers and now have 150 megawatts online or under contract. We are pursuing an … Continue reading

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