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- Looking for a great place to eat when in #SanteeCooper country? Click here and discover good eats!: tinyurl.com/d6ntlb6 #LifeInSC 2 hours ago
- Santee Cooper & Central Electric Power Cooperative just signed a multi-billion $ amend to power purchase contract. bit.ly/18YUG4o 1 day ago
- #SavingsTip: Consider using microwaves and toaster ovens for side dishes. They consume less energy than conventional ovens. #SanteeCooper 2 days ago
- It's Armed Forces Day,when we salute the brave men & women serving in our U.S. military branches. We thank you for your courage & sacrifice! 3 days ago
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Category Archives: Customer Care
Outsmart scammers and thieves
We’ve all been too trusting at one time or another. I know I have, and it has resulted in my occasional embarrassment. If that’s the worst of it, though, I’m OK with that. Others who have trusted people, however, have … Continue reading
Posted in Customer Care
Tagged Consumer Protection, Fraud, Safety First, Santee Cooper, Scam, Scammer, Thief, Thieves, Verify
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Introducing Current from Santee Cooper
At Santee Cooper, we strive to keep our customers in touch with energy conservation and savings tips on how to be more energy efficient. A new way we accomplish this is by giving you tips and tidbits in our new … Continue reading
Posted in Customer Care
Tagged Customer Care, Customer service, email, Energy-Saving Tips, News, opt-in, Santee Cooper
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Keeping pace with South Carolina’s growth
You may have seen the story this month in Charleston’s daily newspaper about recently released Census Bureau figures. These figures show pretty dramatic population growth in the tri-county area of Berkeley, Charleston and Dorchester counties. According to the Census, from … Continue reading
Posted in Customer Care, Economic Development, Generation, Keeping the Lights On, Santee Cooper
Tagged Berkeley County, Census, Charleston County, Dorchester County, Grand Strand, Growth, Horry County, Horry Electric Cooperative, Nuclear, Santee Cooper, SCE&G, South Carolina, Tri-County, V.C. Summer
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Our Garden City Office Gets a Makeover
Serving Surfside Beach, Garden City Beach and Murrells Inlet, Santee Cooper’s Garden City retail office near Inlet Square Mall has been a staple on the south end of the Grand Strand for decades. If you’ve been to the office lately, … Continue reading
Posted in Customer Care
Tagged Customer Care, Customer service, Garden City Beach, Murrells Inlet, Santee Cooper, Surfside Beach
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Survey says…
It’s awards season — that time of year when professionals in the film and music industries gather to honor each other with accolades and statuettes. And while we might not be up for any awards in the traditional sense, Santee … Continue reading
Posted in Customer Care
Tagged Customer Care, Customer Satisfaction, Customer service, Santee Cooper, Survey
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Close the door on Old Man Winter
Each year, I put most of my warm weather clothes in my spare bedroom’s closet and put things like sweaters, blazers and boots back into my closet. My wardrobe and I are now ready for the cooler weather that awaits … Continue reading
Posted in Customer Care, Energy-Saving Tips, Reduce the Use, Santee Cooper
Tagged Heat pump, Insulation, Reduce the Use, Santee Cooper, Weatherize, Winter
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Check out the convenience of Draft Billing
We’ve received many emails, Customer Chat sessions and suggestions from our customers asking about Draft Billing. Because of the convenience of this payment option, I’m trying to make sure all of our customers are aware they can take advantage of … Continue reading
Posted in Customer Care, Santee Cooper
Tagged Customer Care, Customer service, Draft Billing, Santee Cooper
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Oh yes you can!
Americans are inundated with an endless parade of surveys, polls and studies, even when it’s not an election year. Being in the electric utility biz, here’s a survey that caught my eye last month from the Shelton Group out of … Continue reading
Posted in Customer Care, Energy-Saving Tips, Reduce the Use, Santee Cooper
Tagged CFL, Energy audit, Energy Efficiency, Energy Star, Home Improvement, LED, Reduce the Use, Santee Cooper, Weatherstripping
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Talking turkey
OK, it’s time to talk turkey. I’m not going to beat around the bush, so let me give it to you straight: Although delicious, all of that holiday cooking could be costing you energy. And when energy is wasted, your … Continue reading
Posted in Customer Care, Energy-Saving Tips, Reduce the Use, Santee Cooper
Tagged Energy-Saving Tips, No-Bake, Reduce the Use, Santee Cooper, Save Energy, Save Money, Thanksgiving
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Getting the Garden State Back Online
Chances are you’ve recently seen friends on Facebook posting about the things they’re thankful for. The sentiment is to post one thing you’re thankful for each day in November. Although I haven’t participated on Facebook, I want to share with … Continue reading
Posted in Community, Customer Care, Hurricane Season, Keeping the Lights On, Outages/Storms, Santee Cooper, Storms
Tagged New Jersey, Sandy, Santee Cooper
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Knowledge is power
At Santee Cooper, we have a strong and longstanding commitment to environmental stewardship. We were the first utility in South Carolina to deliver renewable power to customers and now have 150 megawatts online or under contract. We are pursuing an … Continue reading
Posted in Customer Care, Environment, Environmental Stewardship, Generation, Regulations
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