Tag Archives: Customer Care

Introducing Current from Santee Cooper

Posted on April 18, 2013 by Ken Sandiford

At Santee Cooper, we strive to keep our customers in touch with energy conservation and savings tips on how to be more energy efficient. A new way we accomplish this is by giving you tips and tidbits in our new … Continue reading →

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Our Garden City Office Gets a Makeover

Posted on February 14, 2013 by Ken Sandiford

Serving Surfside Beach, Garden City Beach and Murrells Inlet, Santee Cooper’s Garden City retail office near Inlet Square Mall has been a staple on the south end of the Grand Strand for decades. If you’ve been to the office lately, … Continue reading →

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Survey says…

Posted on February 11, 2013 by Kevin F. Langston

It’s awards season — that time of year when professionals in the film and music industries gather to honor each other with accolades and statuettes. And while we might not be up for any awards in the traditional sense, Santee … Continue reading →

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Check out the convenience of Draft Billing

Posted on December 12, 2012 by Ken Sandiford

We’ve received many emails, Customer Chat sessions and suggestions from our customers asking about Draft Billing. Because of the convenience of this payment option, I’m trying to make sure all of our customers are aware they can take advantage of … Continue reading →

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Care to Chat?

Posted on February 1, 2012 by Ken Sandiford

You asked, and we listened. When you need quick answers for simple customer service questions, look no further than at our new website feature — live chat — and have your own chat session with us. You may be wondering … Continue reading →

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When Your Street Light Is On the Blink

Posted on December 14, 2011 by Ed Bodie

Street lights are vital to our everyday lives, lighting the way for drivers and pedestrians. With approximately 58,000 streetlights across the Santee Cooper system, we appreciate your help in identifying lights that are malfunctioning or in need of repair. The sooner … Continue reading →

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An easy way to monitor your electric usage

Posted on November 2, 2011 by Ed Bodie

Santee Cooper reads your electric meter once a month to determine how much electricity you have used.  You, too, can read your meter on a regular basis. By seeing how much electricity you use regularly, you can find ways to … Continue reading →

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